Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"An awesome experience, even tho I didn't "want" it!
I was up in Dallas for 2 weeks of training. I rode my '06 Sabre (purchased new in 1/06) up from San Antonio to my company's training center. We get free meals & housing on-campus, but I had an errand to run. It was after 5 pm that Tuesday when I ventured out & was a few miles from campus when my excursion come to an abrupt stop because my clutch cable broke.
I examined the situation & found that the cable had broken inside the sheath. I went inside the office (I'd pulled into their parking lot) & called my wife in San Antonio to let her know my predicament. Then, I called a couple of the closest dealers, only to find that they closed at 6 pm & didn't even have the part in stock. April called me back & told me she had found DFW Honda online (it's outside the area of Dallas - Irving - where I was located), & gave me the address & phone #.
I called & talked to David in Parts who confirmed the cable was in stock & that you didn't close until 7 pm. I was in luck as it was still before 6 pm & the taxi had just arrived. When we got to your dealership, I spoke with David in Parts & he had the cable waiting on me. It was an easy transaction. He also had a good stretch of pull string so that I could tie the new cable to the old one & pull it thru in one motion as I removed the old cable.
The taxi took me back to the bike where I was easily able to swap out the cable in about 15 minutes. What would have been nearly catastrophic, with a potential to have my bike stolen while it was in an empty parking lot in a strange city, turned into an easily conquered challenge, thanks to your Internet presence, David's helpfulness, your dealership's "extended" hours, and your parts department's diligence in keeping that clutch cable in stock. Had it not been for all 4 factors being present within your dealership, I would have had to have abandoned the bike in that parking lot until I could have found the part in-stock and gotten it in-hand.
Y'all really saved my day, and, really, my entire two week stay in Dallas! Thank you VERY much for simply being what you are! I really appreciate it. If anyone asks (& I am part of an online Honda Shadow forum with 12,260 registered users & 431,076 articles posted), they'll definitely get my highest recommendations! THANK YOU!!!
Sincerely,
David
San Antonio, TX"
By: Anonymous San Antonio,TX
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"What can I say about DFW Honda and their staff, they are simply the best. David Spoon sold me my first bike a year ago. One year later (yesterday) I went back and traded up and again David was awesome to deal with. Totally pain free. Gave me a great price on my trade in and a super price and deal on my new bike. The folks at DFW Honda by far are the BEST in the Metroplex. I would recommend them anyday and will alway give them my business...
Thanks DFW Honda..
Bill"
By: Bill Euless,TX
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"I was very impressed with my DFW Honda buying expeience. It was one that I will remmember.A friendly staff that went above, beyond to make my purchase more an enjoyable one and the atmosphere of the Dealership was very relaxing.
My personal thanks to Salesman Sean Campbell who made me feel relaxed and comfortable. He answered all of my questions and guided me to purchase a VTX1300S at a better price than I had originaly planned
Thanks to all at DFW Honda. I would most certainly recomend them if you looking for a great bike at a great price and great service."
By: Roy Euless,TX
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"I have now purchased 2 bikes in a short period of time. Everyone in the dealership has been extremely helpful and knowledgeable, and are willing to take the time to answer questions and get you into the proper bike and accessories for your needs and skill level. In particular, David Spoon made the purchase of both bikes pleasurable and painless. I would highly recommend DFW Honda to anyone!"
By: Mike Bedford,TX
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"Hey DFW Honda!
Just wanted to give you guys (and gals) some Kudos for my last parts purchase and service/install. You have always done good, but this last time was exceptional.
The Progressive Suspension/All Balls Steeringhead Bearings/Superbrace upgrades on my GL1800 are fantastic. Huge difference in handling. I recommend it to everyone!
I mentioned when I brought it in that I was smelling coolant. You got that fixed (and no easy task from what I heard).
You also did some little things that I didn't even ask for, ie: the rear headset plug holder replacement! That was icing on the cake.
Thanks for making it a priority, getting me out the door so quickly, so I could have my bike back in time for the weekend!
Keep up the good work!
Alice"
By: Alice Corinth,TX
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"Purchased a used bike yesterday. Aubrey was fantastic! No pressure sales! Parts Department was great!
ALL of my questions were answered very thoroughly!
Thanks for the great service!"
By: Clayton Ft. Worth,TX
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"I bought my first motorcycle, a 2006 Honda CBR600RR, at DFW Honda just over one week ago. The sales staff were incredibly knowledgable and more than happy to answer all of my questions. They were also very patient with me as I like to take a little time with my decisions. I feel confident that everyone's experience there will be one that will continue to bring them back to DFW Honda for years to come. I know my experience was exactly that! Make sure to stop in to meet Mike, the Sales Manager, and ask for Charles to help you find the bike that is right for you."
By: Thomas Weatherford,TX
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"The service & parts departments are the TOPS!"
By: Charles Grapevine,TX
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"There's one dealer that is closer to us but DFW HONDA is where we go all the time for a great buying and servicing experience."
By: Ryan justin,TX
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"I bought my 2003 VTX 1300 and my wife's 2003 750 ACE (both new)at DFW Honda. At the time, we lived in Coppell, and it was the closest dealership. Since then, we have had service work done, bought accessories and had them installed, and bought helmets and gear. We have always been treated with courtesy, and the service has been great. We moved to Kaufman, but I still go to DFW Honda (about 70 miles one way) for all my motorcycle needs. I am a member of a motorcycle forum with over 20,000 members, and there are plenty of horror stories about dealers...so, I feel really fortunate that we have such a great dealer to rely on! "
By: Ken Kaufman,TX
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"My wife and I had a great buying experience with all of the staff at DFW Honda and wouldn't hesitate to recommend you to anyone for whatever their needs may be. It was a pleasure to meet everyone and to know that we, indeed, are very important as customers. We are literally enjoying our riding experience together."
By: Sam & Debra North Richland Hills,TX
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"I bought an '07 Goldwing in October. So far I'm loving it. I've already done my first service and it was done promptly and courteously. "
By: Anonymous Alvarado,TX
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"The best Dealership I have ever been in. I travel over 100 miles to do business with this company.
They are the BEST !"
By: Jon Tool,TX
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By: Anonymous Haslet,TX
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By: Stafford Bedford,TX
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"Dealing with DFW Honda is like dealing with friends. Parts is always friendly, helpful, and knowledgeable. The sales department is courteous and helpful without being pushy. No pesky salesdroids are at DFW Honda and that is a very good thing. Well Done DFW!"
By: Rich Roanoke,TX
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"Spoke with David Spoon for several months prior to my purchase. He was extremely patient and professional. He provided answers to all my questions. Fantastic group of people."
By: Ron Keller,TX
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"I just got a brand new 2006 Honda dirtbike and I love it! The service was great. For my next dirtbike, I will have no hesatation going to DFW Honda"
By: Tate Arlington,TX
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"My parents got me a brand new honda CRF 80 for Christmas and I love it! Everytime I go riding I enjoy it alot.This is my first bike and it is perfect. It is under control and keeps up with everyone else. If any parents are reading this, I highly recomend this bike!
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By: Tate Arlington,TX
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"Kept the process simple. Was willing to negotiate price. The gal in the accessory department helped me find the right jacket and helmet that would work best for me. Have been given options on extended warranty and maintenance. Look forward to meeting riders every 3rd Thursday with the Honda Riders Club. Pat was great.
Thanks,
Damon"
By: Damon Bedford,TX
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"I feel very relaxed every visit to the dealership. Every body is friendley and helpful. Your parts & service department is very helpful on taking care of me & my bike."
By: Gerald Grand Prairie,TX
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"MY WIFE BOUGHT ME A 2005 VTX 1300 FOR CHRISTMAS,AND YOUR SALES STAFF WERE GREAT TO HER! ANOTHER HONDA DEALER CLOSER TO OUR HOME WOULD NOT EVEN TALK TO HER ABOUT THE BIKE I WANTED AND TOLD HER I DIDNT NEED A BIKE AS BIG AS THE VTX FOR MY FIRST BIKE AND WOULD'NT DEAL WITH HER. SHE THEN CALLED DFW AND MIKE BLOODWORTH WORKED WITH HER EVEN WHEN THE BIKE SHE ORIGNALLY WANTED WAS SHIPPED WRONG HE WORKED WITH HER AND GOT ANOTHER ONE THE DAY BEFORE CHRISTMAS EVE, WE WILL BE DOING ALL OF OUR BUSINESS WITH DFW HONDA."
By: JEFF PARADISE,TX
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"I just want to thank Charles for being a great saleman. He got me in and out in no time and wasnt pushing me to buy the bike right away. Matt also did a great job setting me up and making all the paper work go smooth. Thanks DFW Honda...You guys were GREAT!!!"
By: Nick Fort Worth,TX
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"I've purchased 5 bikes from DFW Honda and I don't even bother to check any where else now. They are simply the best dealership in the DFW Metroplex to deal with. "
By: Richard Colleyville,TX
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"I bought my very first bike at DFW Honda with Pat as my saleman, and Matt as my finance guy. It was a 2004 CBR 600RR, when that bike was stolen on a road trip, Matt did everything to get me back in a ride as soon as possible. Pat sold me my next bike, a 2004 CBR 1000RR and they were right, the bike was totally suited for me. I go to the dealership for all my service and parts, Barry in service and Bart & Chris in Parts always take good care of me. Aubry, Dave and Charlie and the rest of the guys and gals out there are top notch and I recommend them to everyone I meet."
By: Ryan Flower Mound,TX
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"Charlie made my shoping experiance enjoyable. The entire staff is very friendly and extremely helpful. I have and will continue to recommend this dealership! "
By: Mark Rhome,TX
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"Went to a local honda dealer and they were more interrested in talking to each other than selling a bike. Left and went to DFW Honda and Pat greeted me at the door and answered any and all questions I had. He said he had some different colors other than what was on the floor. Had a silver flame paint up stairs at that point he had the brochures and showed a orange one and I ask how long to get this color.He checked and said one came in 2 days ago. He showed the bike and the deal was made. Dfw is a old school dealer that cares about the customer. I will buy my next bike from DFW with out hesitation."
By: David nrh,TX
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"Let me just say that everytime I get on my 2002 Shadow Spirit 750... I think of the wonderful people at DFW-Honda. Matter of fact I didn't even go to their location until the day my bike was ready.. These guys handled everything by either phone or fax... Now if that's not service you tell me ! I feel great in saying whenever I make my next bike purchase it will no doubt from DFW-Honda."
By: Dale Mesquite,TX
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"Great experiance with the purchase in May 05 of my new Shadow Spriit. Pat was excellent to work with and the business office was easy to work with. Thanks to the parts department for assisting my wife and I with our new helments. Looking forward to visiting DFW Honda many times."
By: Michael Grapevine,TX
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"This was by far the best buying expreience I've had in a while. My Sales guy, Chris Bolen, was great had all the info to all my questions no matter how trivial. He offered to help with financing and insurance and we even discussed the rider safety course that I'm now inrolled for in August.
All I have to say is I'm glad this is the closest Honda dealer to where I live and I'd recommend them to anyone interrested in a new or used Honda.
Thanks,
Monte Meadows
North Richland Hills, Texas"
By: Monte North Richland Hills,WV
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"Very attentive, always greeted by several employees, has a great selection, wonderful showroom, great experience every time I visit.
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